Our laser systems operate on a black-and-white principle. Each of your designs or texts is scanned pixel by pixel, and the laser activates for each black pixel (altering the material). Nothing happens for each white pixel. That's why all templates in our configurator are in black and white.
The result depends more on the material. With wood, the color varies from light brown to dark brown to black; depending on the type of wood, anything is possible. Glass becomes cloudy (milky) at the lasered area and does not turn black. With painted or anodized metals, the surface is removed, and the color of the engraving is determined by the exposed material underneath.
Please note that our product images are digitally edited for better visualization. The displayed result does not always correspond to the actual engraving.

We only check designs for technical feasibility, not for aesthetic aspects.

We do not make design changes. This includes spelling corrections, template updates, and edits beyond explanatory text.

These limitations result from organizational processes. If you have any questions about your design, please contact us before placing your order.

Your personal engraving will be laser-engraved onto the product. Therefore, it's advisable to avoid using colors in your uploaded artwork. This will ensure an ideal result.
Uploading the source material in black and white will improve the result. You should convert the logos to black and white beforehand using a graphics program. If you need assistance with this, please don't hesitate to contact us.
When taking pictures, you should make sure that the contrast between the objects in the foreground and the background is as high as possible.
Black and white images generally work better. The background of your image should be uncluttered, and the subject should stand out clearly against it.
In photos of animals, especially black dogs and cats,
Caution is advised: The necessary contrast is often lacking, making it difficult to recognize your chosen design after engraving. Please carefully review the result displayed in the configurator to ensure you are satisfied.

We have compiled instructions on how to use our configurator for you here.

INSTRUCTIONS

Please note that we often use black, silver, or white in product images to simulate the engraving. This is to clearly indicate, even in smaller digital image formats, that this is a personalized item. These mockups are design examples and serve to illustrate the positioning of the engravings; they do not always reflect the actual engraving result.

Our configurator attempts to convert your colored design or logo into a black and white graphic.
It can happen that colors are misinterpreted. Subtle colors, as well as violet or red, are often interpreted as white and therefore no longer appear.
Here's how you can adjust missing colors: We recommend creating the logo as a black and white graphic before adding it to the configurator.
This allows you to decide which areas should be engraved and which should remain blank.
Once you have converted and uploaded the graphic, the display will be correct.
If you need help, send us a message. We will convert your graphic to black and white free of charge.